Toronto's Trusted Condo Plumbing Specialists

Most Toronto buildings are on a one to three year cycle, depending on how much grease the stacks see and how they have performed in the past. Buildings that have already had a backup, or that have older cast iron, are usually better on an annual program. We camera the stacks after cleaning so the board can see the actual condition rather than guessing, and we will tell you plainly when a stack has reached the point where cleaning it again is a waste of money and it needs to be replaced.

The usual complaints are banging or hammering pipes, pressure that swings through the day, fixtures and supply hoses failing more often than they should, and residents on the upper floors reporting weak flow while the lower floors are getting hit with too much pressure. A PRV that is past its life can also fail wide open, which puts full city pressure into suite piping and starts causing leaks. We inspect the whole station, rebuild or replace the valve, and set it correctly for each pressure zone in the building.

Valve charting means physically locating every valve in the building, tagging it with a permanent number, and producing a chart and drawing set that shows what each valve isolates. It matters most during an emergency. When a pipe lets go at two in the morning, the difference between a fifteen minute shutdown and a flooded stack is whether the person on site knows which valve to close. Charting is also the groundwork for a valve exercise program, because you cannot maintain valves you have never identified.

We attend on an agreed schedule, usually annually, and operate every isolation valve in the building through its full travel so it does not seize in place. We record the condition of each valve against the building's valve chart, repack or repair what is stiff or leaking, and give you a written report listing which valves have failed and need replacement. Valves that are never exercised tend to seize, and a seized valve turns a small leak into a building-wide shutdown.

Yes, and that is how we do nearly all of it. We phase the work stack by stack so only a small number of suites are affected at a time, give residents written notice of their date and time window, and shut water off for hours rather than days. Floor protection goes into every suite, and our own finishing crew closes and repairs the walls we open, so residents are not left waiting on a separate drywall contractor.

Risers expand and contract as the water in them heats and cools. Expansion compensators are the components that absorb that movement so the pipe does not tear itself apart at the joints or push through its supports. They wear out, and when they fail you start seeing leaks at the joints, noise in the shafts and damaged anchors and guides. We replace the compensators building-wide and correct the anchoring and guiding where the original installation was done wrong.

Yes. We answer emergency calls twenty-four hours a day, every day of the year, at (416) 845-3756. Because we already hold service contracts in buildings across the GTA, our crews know the mechanical rooms and the valve locations in many of them before they arrive. On an emergency call our first priority is isolating the failure to stop the water damage spreading, and then making the permanent repair.

Both. The majority of our work is contract plumbing for condominium corporations and property managers, but we also handle in-suite work for residents and homeowners directly, including clogged drains, snaking, blocked toilets, leaking fixtures, shut-off valves and supply lines. If you live in a building we already service, we will usually be on site regularly anyway.